Need some advice? Want to get in touch with us about an order? Maybe you have a suggestion to make? We’re entirely at your disposal! To help us respond to your questions as quickly and effectively as possible, may we suggest you complete this form indicating the nature of your inquiry.
You can also email us directly (firstname.lastname@example.org) or access our telephone support (the numbers can be found at the bottom of the page). Our teams are always happy to respond to your needs; their chief concern is your satisfaction.
One last thing: it’s worth looking at our Frequently Asked Questions (FAQ) before sending us a message. You may well find the answer to your query there. We’ve also set up a ‘help page’ with guides and educational tools to enable newcomers to our site to benefit fully from our services.
For all telephone enquiries, you can call our telephone support in Luxembourg. We’re committed to providing a personal customer relations service, so this is not outsourced to a third-party call centre. Our team of dedicated, bilingual and enthusiastic operators personally handle all your queries, suggestions, requests for information and comments. We guarantee you a warm and friendly reception at all times.