Do you have a question about a SuperSmart supplement? Or a query about an order? Before you contact our customer service, why not see if the answer you're looking for is included in this list of frequently-asked questions!
All your invoices can be accessed on line by clicking on ‘My Account’ and ‘Invoices’. You should have received an email attaching a PDF of your invoice. Like many other companies, we have decided to stop automatically issuing paper invoices for environmental reasons.
If one or more products does not correspond to what you ordered, send us a photo of the products received, and your order number. If the error is confirmed, we will immediately send you the products you ordered.
In health more than any other sector, the ‘cheapest’ inevitably ends up costing more. Poor quality supplements may be less expensive but in the long run, your health will pay the price.
Delivery times depend on the destination country.
For a ‘standard’ order:
Destination country |
Average delivery time |
Austria, Belgium, France, Germany, Italy, Luxembourg, Netherlands, United Kingdom, Switzerland |
2 to 4 days |
Denmark, Finland, Spain, Portugal | 4 to 10 days |
French overseas territories | 10 to 15 days |
Other countries |
6 to 20 days |
A parcel tracking number will be emailed to you to enable you to follow its progress. Orders paid for by debit card are prepared the same day when placed before 4pm (UTC+2), and the day after payment has been received when paid for by cheque or bank transfer.
For express orders, delivery times are 1 to 3 working days.
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3 Days
The efficient delivery.
CLA VOETS
9 Days
Great service items dispatched straight away and arrived on time
M***** G***
13 Days
A good webshop for supplements, it has a large selection of them and considering the quality, the pricing offers good value for money. The ordering process is easy and the products are sent straight away.
Maurice
15 Days
Products are of great quality and fast delivered.
Fred Laan
16 Days
SuperSmart destaca por la calidad de sus productos.
GONZALEZ PALACIN Luis
17 Days
snelle levering,perfect product.
robert
17 Days
Been a customer for over 15 years and find their products along with the service excellent. I recommend Super Smart to all my friends.
Del Chandler
18 Days
The product was excellent and so were the delivery and the service
F. Ferlitz
20 Days
Never an issue ordering. Simple and to the point. And product always comes the following day. Quality is great too!
Andrea
21 Days
Excellente service & products with rare revelation supplements I love ❤️
Giovanna Escalera
22 Days
Fast shipping, products as ordered!
Coindozer
22 Days
The item arrived on time and is what was stated in the order.
HARDY Chris
25 Days
Very good products. Very reliable. Quick delivery.
MIFSUD Joseph
29 Days
Fast shipping, good products (just shipping costs to my country are extremely high).
Tanja Matko
29 Days
Many thanks.
Alan